Refund policy

Damaged or Incorrect Products - If you receive products that are damaged, expired, or not as per your original order, please follow these steps:

• Hand over the damaged or incorrect items to our delivery person at the time of delivery.
• Contact us via email using the “Contact Us” form on our website. Please include: your order number, delivery date, a brief description of the issue.

Sale Items and Opened Products - We do not accept returns or offer refunds for:

• Products that have been opened or used

Please ensure all items are returned in their original packaging and unused condition.

Processing Time -

• Once we receive and verify your return request, please allow 1–3 weeks for the refund to be processed.
• Refunds will be issued to your original method of payment, and you will receive an email confirmation once completed.

Need Help?

If you have questions about your return or refund, feel free to reach out via our Contact Us page, and our support team will assist you.